Terms and conditions
Please review our policies below to ensure everything is clear

1. Who we are and how these terms work
1.1 Oxford Global Courses Ltd (“Oxford Global Courses”, “we”, “us”, “our”) provides international education services, including programmes held in the city of Oxford, global programmes and camps delivered worldwide, and private tutoring, mentoring, and admissions guidance delivered both in person and online.
1.2 We are an independent company led by Oxford graduates and academics. We are not affiliated with, endorsed by, or part of the University of Oxford.
1.3 These Terms and Conditions (“Terms”) govern all bookings and use of our services by the student and, where the student is under 18, their parent or legal guardian (together “you”). By submitting a booking, paying any fee, or attending any session, you agree to these Terms.
1.4 If programme-specific terms apply, they will be provided with your booking. Where there is a conflict, programme-specific terms take priority for that programme.
2. Services we provide
2.1 Our services include:
a) Programmes held in the city of Oxford, including our Oxford Summer Programmes and Oxford Executive Leadership Programme, as well as other residential and non-residential courses delivered in Oxford.
b) Global programmes and camps, residential and non-residential, delivered in the UK and internationally.
c) Private tutoring, mentoring, admissions and applications guidance, and short skills courses, delivered online and in person.
2.2 We may deliver services through our core team or carefully selected tutors, mentors and facilitators who act as independent contractors. We remain responsible for the overall provision of the services.
2.3 We do not provide regulated qualifications, academic credit or university admission. We do not guarantee specific grades, test scores, interview outcomes or offers from any institution.
3. Booking, eligibility and information we need
3.1 To book, you must complete our enrolment process and provide accurate information including full name, date of birth, contact details, emergency contact, relevant medical, dietary, learning and accessibility needs, safeguarding information (where applicable), and visa requirements.
3.2 Where we request forms or documents, you must submit them no later than 60 days before the start date of the relevant programme (or immediately if booking later than that).
3.3 We may refuse or cancel a booking if essential information is missing, inaccurate or raises safeguarding or safety concerns that cannot reasonably be accommodated.
4. Prices, fees and payment
4.1 The total price for your service is shown during booking and confirmed in writing. Prices are in GBP and include UK VAT where applicable.
4.2 A non-refundable enrolment fee is payable at booking to secure the place. The amount is shown at checkout and in your confirmation.
4.3 The balance of fees is due in full 30 days after the offer letter is issued following a successful application. If the offer letter is issued within 120 days of the programme start date, the full programme fee becomes immediately payable upon receipt of the offer letter.
4.4 Payments must be made in GBP by bank transfer or card via our approved payment provider. You are responsible for bank, card and currency conversion charges. Payments must be made without set-off or deduction.
4.5 Late payment: we may charge interest at 8 percent per calendar month on overdue sums and may suspend or cancel the booking if payment is not received on time.
4.6 We may correct pricing errors and update list prices on reasonable notice. Confirmed bookings are not affected by later list price changes.
5. Your statutory right to cancel (cooling off)
5.1 If you book online or by phone as a consumer, you have 14 days from our written confirmation to cancel for a full refund of amounts paid, except the non-refundable enrolment fee, provided the service has not begun.
5.2 If you ask us to begin providing any service within the 14-day period, you agree to pay a proportionate charge for services delivered up to the time of cancellation.
5.3 To cancel, email info@oxfordglobalcourses.com with your name, booking reference and clear cancellation request.
6. Cancellations after cooling off and refunds
6.1 If you cancel after the 14-day period (or where it does not apply), refunds of tuition and accommodation fees are made as follows. The enrolment fee is always non-refundable.
● 120 days or more before start: 100 percent of fees paid (excluding enrolment fee)
● 90 to 119 days before start: 50 percent of fees paid
● 45 to 89 days before start: 10 percent of fees paid
● 0 to 44 days before start: no refund
6.2 Refunds are made to the original payer, net of bank, card and foreign exchange charges, within 28 days of our confirmation of eligibility.
6.3 No refund is due after a programme has started or for missed sessions. We do not provide postponements or credits unless we agree in writing.
6.4 Optional extras, excursions and third-party costs (e.g. visa courier, insurance) are non-refundable unless the provider issues a refund.
7. Visas, travel and insurance
7.1 You are responsible for obtaining any required visa and for complying with all immigration, entry, and residence requirements. If you are unable to attend due to a visa refusal, all fees paid will be refunded except for the reservation deposit.
7.2 Comprehensive insurance is mandatory for all students on global programmes. Your policy must cover medical treatment, personal accident, personal liability, cancellation and curtailment, loss or damage to personal property and travel disruption. Proof of cover must be provided on request.
7.3 You are responsible for travel to and from the programme and any associated costs, including changes caused by disruption.
8. Changes by us, postponement and force majeure
8.1 We may make reasonable changes to programme content, timetable, tutors, venues or delivery format to maintain quality or where necessary.
8.2 If circumstances beyond our control make delivery at the stated time or place impossible or impractical, we may modify delivery including moving all or part online, changing venue or dates, or postponing up to 12 months. Your booking and payments will be honoured for the rearranged delivery.
8.3 If we cancel without offering a reasonable alternative under 8.2, we will refund fees paid for the affected service. We are not liable for ancillary costs such as flights, accommodation, visas or insurance.
8.4 “Circumstances beyond our control” include public health events, government action, venue withdrawal, war, terrorism, strikes, transport disruption, fire, flood, extreme weather, utility failure and similar events.
8.5 While we aim to provide a consistent experience, we do not guarantee the continued availability of any specific tutor, mentor, venue, course element or programme. If continuity cannot reasonably be maintained, we may substitute a suitable alternative. Where no suitable alternative is available, our liability is limited to refunding the fees paid for the affected service.
9. Conduct, safeguarding and removals
9.1 We expect high standards of conduct. You must:
a) Treat staff, students and partners with respect.
b) Follow safety instructions and venue rules.
c) Not possess or use alcohol, illegal drugs or prohibited items.
d) Not harass, bully, discriminate or abuse others.
e) Not record teaching without consent
9.2 We may refuse admission or remove a student for serious or persistent misconduct, safety concerns, undisclosed needs that cannot be safely accommodated, or material breach of these Terms. Removal may be immediate. No refund is due and all return travel and related costs are your responsibility.
9.3 We may refuse a booking where we reasonably believe needs cannot be safely met within our provision.
10. Accommodation (where provided)
10.1 Room type and facilities vary by venue. Specific room requests are not guaranteed. We may reallocate rooms or
move students between comparable residences when necessary.
10.2 You are responsible for your room key or access card. A replacement fee of £100 applies for loss or damage.
10.3 If you arrange your own accommodation with our prior agreement, we are not responsible for that accommodation, transport between sites, or meals not included in our provision.
11. Health, medical and accessibility
11.1 You must disclose relevant medical, dietary, learning and accessibility needs during enrolment and update us if anything changes.
11.2 We may require reasonable medical information, consents and emergency contact details.
11.3 We may require testing or health measures where public health guidance applies. A positive test may require isolation or alternative arrangements at your cost.
11.4 We will make reasonable adjustments where practicable. If needs cannot be safely accommodated, we may cancel and refund in line with clause 6.
11.5 We are not responsible for medical costs, treatment outcomes, or health risks arising during a programme. You remain responsible for ensuring adequate insurance is in place.
12. Tutoring and admissions guidance
12.1 We provide education and guidance. We do not guarantee grades, test scores, interview outcomes or offers from any institution.
12.2 Sessions may be rescheduled where a tutor is unavailable. We will offer a suitable alternative tutor or a new time.
12.3 For online services you need a stable internet connection and suitable device. We are not responsible for your connectivity or equipment issues.
13. Intellectual property and recordings
13.1 All course materials, workbooks, slide decks, videos, recordings and resources are owned by Oxford Global Courses or our licensors.
13.2 You receive a personal, non-transferable licence to use materials for your own study. You must not copy, share, publish, adapt, sell or use materials commercially without our written consent.
13.3 You must not record teaching sessions without consent. We may record sessions for quality, safeguarding and training. Where we do, the recording is our property.
14. Marketing, photography and testimonials
14.1 We may take photos or short clips during programmes for training and marketing. If you prefer not to appear, email info@oxfordglobalcourses.com before the start date and tell staff on arrival. We will take reasonable steps to respect that preference. Group images where individuals are not readily identifiable may still be used.
14.2 Testimonials you provide may be edited for length and clarity while preserving meaning.
15. Personal property
We are not responsible for loss, theft or damage to personal property, whether on site, in accommodation or in transit. Bring only what is necessary and ensure valuables are insured.
16. Technology and acceptable use
16.1 You must keep meeting links and passwords confidential and use secure, quiet spaces for online sessions where possible.
16.2 You must not misuse systems or attempt to access content or areas you are not authorised to access at partner venues.
17. Complaints
We aim to resolve concerns quickly and fairly. Please raise issues with the programme lead or email info@oxfordglobalcourses.com. We will acknowledge and respond within a reasonable timeframe.
18. Data protection
18.1 We process personal data in accordance with UK data protection law.
18.2 Our Privacy Policy explains what data we collect, how we use it, lawful bases, data sharing, international transfers, retention and your rights. You can find it at www.oxfordglobalcourses.com/privacy or request a copy by email.
19. Independence from the University of Oxford
19.1 We are not the University of Oxford and our services do not confer University of Oxford status or academic credit.
19.2 You must not use logos or make statements suggesting endorsement by the University of Oxford or any other institution. Use of our brand requires our written consent.
19B. No Warranties
19B.1 All services are provided “as is” and “as available.” We do not warrant uninterrupted or error-free delivery, continuous tutor availability, or that services will meet your expectations.
19B.2 We do not guarantee admission to any institution, achievement of grades, exam results, job offers, or any other specific outcome.
20. Liability
20.1 Nothing in these Terms limits or excludes liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation.
20.2 Subject to clause 20.1:
a) We are not liable for indirect, special, or consequential loss; loss of profit, income, business, goodwill, opportunity, or data; loss of enjoyment or disappointment; reputational damage; or costs associated with travel, visas, insurance, accommodation or any other ancillary arrangements.
b) Our total liability for any claim arising out of or in connection with a service is limited to the total fees paid for that specific service.
c) We are not liable for loss or damage arising from your failure to comply with these Terms, health and safety requirements, venue rules, or applicable laws.
20.3 You agree to indemnify us against claims, costs, damages or expenses arising from your breach of these Terms or misconduct during any programme or service.
21. Assignment and subcontracting
21.1 You may not transfer your booking or rights under these Terms without our written consent.
21.2 We may assign our rights and obligations or use subcontractors to deliver any part of the services.
22. Notices and communications
22.1 We will send formal notices to the email address provided at booking. Notices are deemed received on the date sent unless a delivery failure notice is received.
22.2 You must keep your contact details up to date.
23. Severability and waiver
23.1 If any provision is found invalid or unenforceable, the remainder remains in force.
23.2 No delay or failure to enforce any right is a waiver of that right or any other right.
24. Entire agreement and third party rights
24.1 These Terms and your booking confirmation form the entire agreement between us in relation to the relevant
service
.
24.2 The Contracts (Rights of Third Parties) Act 1999 does not apply. No one other than you and us has rights under these Terms.
25. Governing law and jurisdiction
These Terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction over any dispute.
Image and video licences
Portions of aerial and city footage used on this website are reused from FlyLow under the Creative Commons Attribution Licence (CC BY 4.0), which permits commercial reuse with attribution.
Certain photos of Oxford alumni, cityscape, have been provided by Godot13, John Lord, Frank Gaeth and Julien Rath under the Creative Commons Attribution Licence (CC BY 4.0), which permits commercial reuse with attribution.
Unless otherwise credited, all images used across this website, marketing materials, and our prospectus fall into one of the following categories:
Original photography taken by our team
Unsplash Free Licence images (free for commercial use, no attribution required)
Pexels Free Licence images (free for commercial use, no attribution required)
Wikimedia Commons images available under licences that permit commercial use without attribution.
All licensed images are used in accordance with their respective terms.


